Why use Whisperocity?

What makes a recommendation a Whisper?

In which cities does Whisperocity operate?

What is a Home Region?

What is a User Region?

I have registered, but cannot use Whisperocity, why?

What does the matching rate mean?

What does the Whisper count mean?

How long does the Questionnaire take to finish? How many questions are there?

Can I change my answers in the Questionnaire?

Why do you need my post code?

Why do you need by year of birth?

How does Whisperocity guarantee that recommendations are local?

How are the Ranking points that are shown in my Profile calculated?

Why can't I add Whispers?

Why can't I add favourites?

Why can't I chat with other Whisperers?

Why don't I see a matching rate?

How can I become a Full Whisperer?

How can I add a Whisper?

Can I add a Whisper if the location I want to whisper about has already been added?

Can I share a Whisper with somebody who is not registered with Whisperocity?

Why is Whisperocity in English only?

What can I do if I feel my English may not be good enough?

How can I buy further Regions?

How much does Whisperocity cost?

How can I terminate my subscription?

I do not want to be contacted by Whisperocity what do I need to do?

I do not want to be contacted by other Whisperers what do I need to do?

I can't see my own Whispers in any of the category lists, why?

Why are there no hotel recommendations on Whisperocity?

What is the category Magical Spot for?

Can I add my social media channels to my profile?

Where can I find my favourite Whispers and Whisperers?

Can I send feedback to a Whisper?

 

Why use Whisperocity?

Whisperocity is a travel planning service where like-minded locals, not anonymous tourists, provide you with recommendations for the best places to see and experience their city. Online or on the go Whisperers can explore and plan their next travel destination or rediscover their home city with the help of local Whisperers.

Planning a trip can be a burden. You spend endless hours comparing reviews from people you know nothing about in the hope of finding that small restaurant only the locals know about, the hippest, newest bar that just opened or the place where you can capture the feeling of a city. Whisperocity solves this problem. It allows you to benefit from a com-munity of locals to provide a list of personalized recommendations from people who relax and travel like you. And you can share your tips for your home town with Whisperers and friends in the whole world.

Whisperocity makes the world your neighbour!

What makes a recommendation a Whisper?

Whispers are:

  • personalized
  • authentic
  • current.

Personalized
by answering 8 simple questions in less than one minute Whisperocity can show you which tips suit you the best.
Authentic
Whisperocity takes steps to ensure that Whisperers are locals in the city they are whispering about.
Current
by keeping the Whisperocity community active, the Whispers stay current.

In which cities does Whisperocity operate?

Whisperocity operates in Vienna (our home base), Berlin, Amsterdam and London. We are hoping to expand to further cities in 2018.
If you have suggestions for new Whisperocity cities, please let us know by writing to This email address is being protected from spambots. You need JavaScript enabled to view it.

What is a Home Region?

The post code you provide us with helps us to define if you live in Vienna, Berlin, Am-sterdam or London. If you do, this city will be your Home Region.

Your Home Region is the region that you will receive for free for however long you want to be part of the Whisperocity community. This gives you the chance to try Whisperocity as often and for as long as you like and might even make you re-discover your home city.

Your Home Region is also the city, in which you are a local and can thus add Whispers (provided you are in your Home Region when you are adding the Whisper).

In order to guarantee that only locals are adding Whispers we had to implement two re-strictions:

  1. It is only possible to choose one Home Region per device (even if the device is used by more than one person).
  2. You can only change your Region free of charge once in a two year period.

What is a User Region?

The post code you provide us with helps us to define if you live in Vienna, Berlin, Am-sterdam or London. If you do not, you may choose one of the available cities as a User Region.

The User Region is the region that you will receive for free for however long you want to be part of the Whisperocity community. This gives you the chance to try out Whisperocity for free during your next city trip to one of the Whisperocity cities.

I have registered, but cannot use Whisperocity, why?

Once you register with Whisperocity you will need to confirm your e-mail address in the confirmation e-mail sent to you by Whisperocity.
If you have not received the confirmation e-mail re-register and the use the possibility to resend the confirmation e-mail or re-set your e-mail address.

What does the matching rate mean?

This rate shows you how similar your travel preferences are to those of another Whisperer. The nearer to 100% the matching rate is the more similar that Whisperer will be to you.

What does the Whisper count mean?

This number shows you how many Whisperers have been added to a location. The more Whispers there are the more  popular the location.

How long does the Questionnaire take to finish? How many questions are there?

The Questionnaire, which is compromised of 8 questions, should take you no longer than one minute to finish.

Can I change my answers in the Questionnaire?

You can change your answers in the Questionnaire at any time because you might be vis-iting Vienna with your partner today and flying to London with your family tomorrow. Just go into your Whisperocity profile and tap the resume button followed by the restart button. Change the answers to any questions and tap next if you don't want to change the answer. As soon as you are finished, Whisperocity will amend the matching rate of all Whispers so that you instantly know which Whispers suit your current travel type.

Why do you need my post code?

In order to ensure that Whisperers are locals we need to make sure that your post code is in a Whisperocity city.

Why do you need my year of birth?

One of the factors that we use to match you is your age group.

How does Whisperocity guarantee that recommendations are local?

You can only add Whispers in your Home Region and if you are in your Home Region at the time you are adding a Whisper. Or put simply: you can't add a Whisper if you are not at home.

How are the Ranking points that are shown in my Profile calculated?

Collect

  • 1 point for each Whisperocity User that follows you
  • 5 points for each Whisper you add and
  • 10 points for every Favourite star one of your Locations gets from another User.

Add all of these points together and you get the Ranking points shown in your Profile.

Why can't I add Whispers?

If you do not have a + button this can be due to the following reasons:

  • Your post code is not in a Whisperocity Region;
  • You have not, at least, started your Questionnaire.

If you have a + button, but can still not add a Whisper then you are most probably not in your Home Region. Try again once you are in your Home Region.

Why can't I add favourites?

You can only use all Whisperocity features, including adding favourites, once you have finished your questionnaire and added three Whispers.

Why can't I chat with other Whisperers?

You can only use all Whisperocity features, including the chat function, once you have finished your questionnaire and added three Whispers.

In addition, you can only chat with Whisperers who wish to be contacted.

Why don't I see a matching rate?

As long as you have not completed the Questionnaire Whisperocity cannot find out how well you suit the other Whisperers and can, therefore, not show a matching rate.

How can I become a Full Whisperer?

To become a Full Whisperer who can use all of the Whisperocity features, including adding favourite Whispers and favourite Whisperers as well as using the chat feature, you must complete the Questionnaire and add three Whispers. This, however, only applies to Whisperers who live in a Whisperocity Region.

How can I add a Whisper?

  1. Tap the + button in the menu.
  2. Choose one of the locations listed or type in the name of the location.
  3. If you are not able to find the location you also have the possibility to pinpoint the location on a map and add the location name.
  4. You will now be given the opportunity to add a photo (from your camera, library or from the web), choose a category and tags, add information (if necessary) and add a comment in English and/or with emojis.
  5. Press add Whisper and your Whisper will be included in the category Whisper lists.

It really is that easy!

Can I add a Whisper if the location I want to whisper about has already been added?

Yes, add a Whisper by tapping the + button and following the steps. The Whisper is then added to the existing location. Your tags and the tags of other Whisperers are summarized, while your added photos and comments can be seen individually.

Can I share a Whisper with somebody who is not registered with Whisperocity?

Of course you can, and we hope you do! Tap the Whisper in a Whisper list and scroll to the bottom. Tap the share Whisper button and choose which way the Whisper shall be sent (e-mail, WhatsApp, text etc).

Why is Whisperocity in English only?

In order for all Whisperers to understand each others Whisperers there is only one possible language, English. English still is the language most people understand.

What can I do if I feel my English may not be good enough?

First of all, we are sure it is a lot better than you think and whatever you write doesn't need to be perfect just somewhat understandable.

But to make life even easier we have tried to allow Whisperers to describe their Whisper by using pre-defined tags. The only description needed is in the comment field, which can be short. And, if all else fails, just use emojis, everybody else does these days wink

How can I buy further Regions?

Tap the arrow next to the Whisperocity region in the headline. In the next screen choose Add Region and you will be shown which regions are available. Choose one and you will be redirected to the App- or the Play Store.

How much does Whisperocity cost?

Each Whisperocity Region (except for your Home or User Region) costs EUR 3,99 .

This price buys you a subscription for one year that will be automatically renewed for a further year if the subscription is not terminated 14 days prior to the end of the respective term (compare section 13.2 of Whisperocity's Terms & Conditions).

How can I terminate my subscription?

By mail (This email address is being protected from spambots. You need JavaScript enabled to view it.) or by post Whisperocity Reiseplattform GmbH, Universitätsring 10, 1010 Vienna, Austria, in accordance with sections 9 or 13 of Whisperocity's Terms & Conditions.

I do not want to be contacted by Whisperocity what do I need to do?

Go to your Profile. Tap the edit button and scroll down to settings. De-activate the toggle for allow infos from Whisperocity and exit edit profile.

After that we won't contact you again (we will miss you though), unless you re-activate the toggle.

I do not want to be contacted by other Whisperers what do I need to do?

Go to your Profile. Tap the edit button and scroll down to settings. De-activate the toggle for allow contact and exit edit profile.

After that the other Whisperers will not contact you again (are you sure you know what you are missing?), unless you re-activate the toggle.

I can't see my own Whispers in any of the category lists, why?

In order to see your own Whispers in the category lists go to your Profile. Tap the edit button and scroll down to settings. Activate the toggle for Show own Whispers and exit edit profile.

After that you will be able to see your Whispers in the category lists. But don't forget you can always see all of your own Whispers in one list in your Profile by tapping All Whispers.

Why are there no hotel recommendations on Whisperocity?

Because most locals don't stay in hotels in their own cities, so their recommendations just wouldn't be any good.

What is the category Magical Spot for?

The most difficult place to find for a tourist is the spot where locals go to truly experience the beauty and the vibe of their city…..that is what Whisperocity calls the Magical Spot.

Can I add my social media channels to my profile?

Of course you can! Go to your Profile, tap the edit button and add your Facebook, Instagram, Snapchat, Twitter and Web Address.

Where can I find my favourite Whispers and Whisperers?

Tap the star in the menu and you will find all your favourite Whispers in one list (you can also show all of these on a map by tapping the map icon next to Favourites) and all your favourite Whisperers in the other.

Can I send feedback to a Whisper?

You can, and we encourage you too, so that we can keep the Whispers correct and current.

Open the Whisper you want to send feedback on by tapping it in the Whisper List. Scroll down to the bottom and tap the Send Feedback button. Here you can choose the following feedback alternatives:

  • Does not exist or permanently closed.
  • Inappropriate content.
  • Wrong address.
  • Duplicate.
  • Wrong name.
  • Other reason (here you can add your reason for giving feedback, if it is not in-cluded in the list).

You couldn't find the answers you were looking for?

Please contact us and we will try to answer any question you may have: This email address is being protected from spambots. You need JavaScript enabled to view it.